CANCELLATION
The guest can cancel free of charge up to 48 hours prior to arrival.
The guest will be charged the first night if they cancel in the 48 hours before arrival.
CHECK-IN/CHECK-OUT
Check-in From 3.00 p.m. [please contact us if your arrival will be after 10.00 p.m]
Check-out Before 11.00 a.m.
PAYMENT/CREDIT CARDS
Guests are requested to pay on arrival.
The Riviera Town House accepts the following methods of payment – VISA, MASTERCARD, MAESTRO, SOLO, SWITCH, or CASH.
The Riviera Town House reserves the right to temporarily hold an amount prior to arrival.
The Riviera Town House reserves the right, on occasion,to charge the first night prior to arrival.
INTERNET
WiFi is available in all areas and is free of charge.
CHILDREN & EXTRA BED POLICY
All children are welcome.
There is no capacity for extra beds in the bedrooms.
There is no capacity for extra people in the bedrooms.
PARKING
There is on street parking in the square outside the property.
Sat Nav location YO11 2ES [what3words:///care.farms.ticket]
Please obtain a parking scratch card from reception for £5.00 which
is valid for the day of purchase and until 1.30 p.m. the following day.
Blue Badge holders can park in this area free of charge.
There are also several multi storey car parks very close to the
property ranging in price up to £12.00 for 24 hours.
eg Palm Court Multi Storey. Sat Nav location YO11 2PS [what3words:///clean.herb.thinks]
Reservation is not possible in any of the above, however, guests should to be able to park happily in one of the options.
ACCESSIBILITY
The Riviera Town House is a 200 year old town house in the centre of Scarborough. Due to the age of the building some guests may experience difficulty navigating the stairways to the Breakfast Room and the front door. There are 6 steps up to the front door. There are 12 steps down to the Breakfast Room which the lift does not access. There are also further internal steps/stairs which may be difficult to navigate. The passenger lift is from the ground floor to all bedrooms. Our property may not be suitable for guests who have walking difficulties. Please contact us for more information.
POLICIES OF THE RIVIERA TOWN HOUSE
We regret we do not take all male, all female or large groups/parties of guests.
We do not take ‘Stag or Hen’ parties.
We operate a quiet hours policy which requires guests to be quiet between the hours of 10.00pm and 8.00am.
PETS
Pets are not allowed.
CONTACT US
Please contact us directly on 01723 372277 should you require any further information.